1. Introduction
Welcome to Runex88. We believe privacy is a fundamental right for every user. This Privacy Policy explains how Runex88 collects your personal data, what it is used for, and how it is kept secure.
Runex88 is a trusted online gaming platform in Bangladesh. When you use our services, you share certain personal information — protecting that information is our top priority. This policy assures you that your data will never be misused.
By using any Runex88 service, you agree to this Privacy Policy. If you have any objection to any part of this policy, please contact us before using our services.
In simple terms: Your data is your asset. Runex88 is a trusted custodian of that asset — we never sell, rent, or misuse it.
2. Information We Collect
Runex88 only collects information that is genuinely necessary to provide our services. We do not collect excessive or irrelevant data.
| Type of information |
Example |
Collection time |
| Identity information |
Name, date of birth, national ID number |
At registration |
| Contact information |
Email, mobile number, address |
At registration |
| Financial Information |
Payment method, transaction history |
During deposit/withdrawal |
| Device information |
IP address, browser, operating system |
While browsing the site |
| Usage data |
Game history, login times, preferences |
While using the platform |
- Information you voluntarily provide at registration is stored directly in our system.
- A copy of your national ID or passport may be required for identity verification (KYC).
- Certain technical information is collected automatically while you browse our website.
- Conversations with our customer service team may be recorded for quality assurance purposes.
Runex88 never collects your bank password, mobile banking PIN, or full card number. If anyone asks for this information, it may be a fraud attempt.
3. Purpose of Data Use
Runex88 uses your data only for legitimate, specified purposes. We never use your information for unrelated activities.
- To create and manage your account and ensure its security.
- To process deposits, withdrawals, and other financial transactions.
- To ensure identity verification (KYC) and anti-money laundering (AML) compliance.
- To provide a personalized gaming experience tailored to your preferences.
- To inform you about promotions, bonuses, and special offers (with your consent).
- To provide customer service and support.
- To ensure platform security and prevent fraud.
- To meet legal obligations and satisfy the requirements of regulatory bodies.
Marketing communications: Runex88 asks for your consent before sending promotional emails or SMS. You can withdraw that consent at any time.
4. Data Sharing & Disclosure
Runex88 never sells your personal data to third parties. In certain limited circumstances, a restricted set of information may be shared.
- Payment processors: To process deposits and withdrawals, necessary information is shared with payment service providers such as bKash, Nagad, and Rocket.
- Legal authorities: Data may be disclosed in compliance with court orders or government directives.
- Technology partners: Trusted technology companies that support platform operations, bound by the same privacy policy.
- Fraud Prevention: Limited information may be shared with fraud detection services to maintain online security.
Runex88 never sells your data to advertising companies or data brokers. If anyone requests your information claiming to be Runex88, it could be a scam.
5. Cookie Policy
Runex88 uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience.
- Essential cookies: To maintain your login session and ensure security. Disabling these may cause the site to not function properly.
- Performance cookies: To analyze site speed and performance. This helps us improve our services.
- Preference cookies: To remember your preferences such as language, theme, or layout.
- Analytics cookies: To understand which pages are visited most, on a completely anonymous basis.
You can manage or delete cookies at any time through your browser settings. Keep in mind that disabling certain cookies may affect the functionality of some features on the site.
6. Data Security Practices
Runex88 applies industry-leading technical and administrative measures to protect your data. Our security systems are reviewed and updated on a regular basis.
- All data is secured with AES-256 encryption.
- The website uses an SSL/TLS certificate, indicated by the padlock icon in the URL bar.
- Server access is restricted to authorized personnel only.
- Regular security audits and penetration testing are conducted.
- 24/7 monitoring is in place to detect suspicious activity.
- Data backups are stored regularly on encrypted servers.
You also play a role in keeping your data safe. Use a strong password for your account, never share it with anyone, and avoid logging in over public Wi-Fi.
7. Data Retention Period
Runex88 does not retain your data longer than necessary. How long we keep it depends on the type of information and applicable legal requirements.
- Data for active accounts is retained for as long as the account remains active.
- Financial transaction records are generally retained for 5–7 years in accordance with legal requirements.
- Even after an account is closed, certain data may be retained for a defined period due to legal obligations.
- If marketing consent is withdrawn, the relevant data will be deleted immediately.
- Once the retention period expires, data is deleted securely and permanently.
8. Your Rights
You have important rights over your personal data at Runex88. We fully respect and uphold each of those rights.
You can request at any time to know what data we hold about you. We are obligated to provide a full response within 30 days.
If any of your information is incorrect or outdated, you may request a correction. We will make the update as soon as possible.
You may request deletion of data that falls outside legal retention requirements. Note that deleting certain data from an active account may affect your ability to use some services.
You may object to your information being used for marketing purposes. Upon receiving your objection, we will stop that use immediately.
You may request a copy of your data in a common format such as CSV or PDF. This ensures you retain full control over your information.
To exercise your rights: Contact our support team to exercise any of the rights listed above. We typically respond within 7–30 business days.
9. Third-Party Services
The Runex88 platform may integrate third-party services such as game software providers or payment gateways. These services operate under their own privacy policies.
- Runex88 is not responsible for the privacy practices of third parties.
- We recommend reading the privacy policy of any third-party service before using it.
- We only work with trusted and recognized partners.
- Information shared with third parties is kept to a minimum and limited to specific purposes only.
10. Changes to Privacy
Policy
Runex88 may update this Privacy Policy when needed. We will notify you in advance of any significant changes.
- When the policy is updated, the revision date on this page will be changed accordingly.
- For significant changes, a notification will be sent to your registered email or posted on the platform.
- Continued use of the service after any changes will be considered acceptance of the updated policy.
- Archived versions of previous policies will be provided upon request.
We recommend visiting this page regularly to stay up to date with our latest privacy policy.
11. Contact Us
If you have any questions, complaints, or requests regarding this Privacy Policy, please do not hesitate to reach out. Our dedicated privacy team is always ready to help.
Response Time
7–30 Business Days