Runex88 FAQ — all your questions answered, right here

Yes, you must be at least 18 years old to register at Runex88. Accounts for minors are strictly prohibited. We believe in responsible gaming and follow a rigorous age verification process.

No, under Runex88 policy, each person may only hold one account. Attempting to open multiple accounts using the same mobile number, bank account, or device may result in all associated accounts being suspended.

On Runex88 To access All you need is your registered mobile number or username and password — no additional information required. Enable the "Remember me" option on the login page and you'll be logged in automatically next time.

On the login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use that OTP to set a new password. The whole process takes no more than 5 minutes.

Entering the wrong password multiple times may temporarily lock your account for security reasons. Suspicious activity can also trigger a lock. If this happens, reset your password or contact support.

Basic verification via mobile number is mandatory. If your withdrawal amount exceeds a certain threshold, identity or national ID verification may be required. This is done to ensure the security of your account.

On Runex88 via bKash, Nagad, Rocket, Upay, and bank transfer Deposit Mobile banking methods are the fastest — funds are typically credited to your account within 5 minutes.

The minimum deposit on Runex88 is just BDT 200. You can start playing with such a small amount, which is especially convenient for new players in Bangladesh. Maximum deposit limits may vary by payment method.

Deposits made via mobile banking (bKash, Nagad) are typically credited to your Runex88 account within 1–5 minutes. Bank transfers may take a little longer, usually 15–30 minutes.

Runex88 does not charge any fees on deposits. However, your mobile banking provider (such as bKash or Nagad) may apply their own transaction fees — this is entirely subject to their own policies.

Wait 10–15 minutes and refresh the page. If your balance still hasn't updated, contact support with your transaction ID. Our team will resolve the issue promptly.

Yes! A welcome bonus is available on your first deposit at Runex88. For full details on the bonus amount and terms, Promotions Page See details. You may need to apply a promo code before depositing to receive a bonus.

Yes, Runex88 is available 24 hours a day, 7 days a week Deposit You can make deposits via mobile banking even at night or on holidays — no downtime.

From Runex88 Withdrawal Once your request is approved, funds are typically transferred to your mobile banking account within 15 minutes to 2 hours. Bank transfers may take a little longer.

The minimum withdrawal on Runex88 is BDT 300. The maximum withdrawal per transaction depends on your VIP level and the payment method used. For more details VIP Page See details.

Common reasons for a rejected withdrawal include: incomplete account verification, unmet bonus wagering requirements, incorrect payment details, or exceeding the daily limit. The support team will provide specifics about the issue.

No, bonus balance cannot be withdrawn directly. To withdraw winnings derived from a bonus, you must meet the specified wagering requirements. The terms for each bonus On the Promotions page are stated.

Up to 3–5 times per day on Runex88 Withdrawal VIP members can withdraw more frequently and in higher amounts. On the VIP page You can view the detailed limits.

Runex88 offers a range of bonuses — Welcome Bonus, First Deposit Bonus, Daily Cashback, Weekly Reload Bonus, Referral Bonus, and exclusive VIP rewards. Full details of all bonuses On the Promotions page You will receive it.

A wagering requirement is a condition requiring you to place a certain amount in bets using your bonus funds. For example, if the wagering requirement is 10x and the bonus is BDT 500, you must place a total of BDT 5,000 in bets before you can withdraw the bonus. The terms for each bonus are stated separately.

Yes, most bonuses have an expiry period. Typically, a bonus will be forfeited if the wagering requirements are not met within 7–30 days of it being issued. Try to complete the conditions before the deadline. The expiry for each bonus On the Promotions page clearly stated.

Share your referral link or code with friends. When they sign up through that link Registration Once they make their first deposit, you will automatically receive a referral bonus. The more friends you bring in, the more bonuses you earn.

Runex88's Daily Cashback Bonus returns a set percentage of your previous day's net losses. It is credited to your account automatically every day. The cashback rate depends on your VIP level — the higher your level, the more cashback you receive.

You can generally only have one active bonus at a time. However, cashback and certain special promos may apply simultaneously. For details on combining bonuses, On the Promotions page View full details.

Runex88 features slots, Live Casino, fish games, card games, crash games, and much more. In the Game Lobby Choose your favorite from hundreds of games. Fish Game Especially popular among Bangladeshi players.

Yes, all Runex88 games are fully supported on mobile browsers. You can play seamlessly on both Android and iOS devices. No separate app download is needed — enjoy everything directly from your browser.

If you lose connection, the game will automatically pause. Once you reconnect, you can continue from where you left off. For live games, you may need to join from the next round. Your balance will remain safe.

Yes, all games at Runex88 are developed by world-class software providers and powered by RNG (Random Number Generator) technology. This ensures every outcome is completely fair and cannot be predetermined.

Of Runex88 In Fish Game You can start with very low stakes. Different tables have different bet limits, so both new and experienced players can choose a table that suits them.

Live Casino games are played with real dealers in real time. Through live video streaming, you get the feel of a real casino from the comfort of your home. In the Game Lobby You'll find live blackjack, roulette, baccarat, and many more games.

Yes, Runex88 uses SSL/TLS encryption to keep all your personal information secure. Your data is never shared with third parties. To learn more, visit our Privacy Policy Read more.

Change your password immediately and end all active sessions. Then notify our support team. Our team will investigate your account and, if necessary, temporarily lock it to keep it secure.

Yes, Runex88 is strongly committed to responsible gaming. You can set your own deposit limits, session time limits, and self-exclusion preferences. For more details, Responsible Gaming View the page.

Yes, you can request to close your account at any time. Contact the support team and let them know your reason. Make sure to withdraw any remaining balance before the account is closed.

Runex88's support team is active 24/7. Live chat is the fastest way to get a response. To reach us by email, write to [email protected]. Common questions are also answered right here on this FAQ page.